Privacy Policy

1. Introduction

Nimbus Nutrition ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. This policy complies with GDPR, CCPA, and other applicable privacy laws.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Health and dietary information for nutrition assessments
• Payment information (processed securely through third-party providers)
• Communication preferences and feedback
• Progress tracking data and meal preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide personalized nutrition consultations and meal plans
• Communicate with you about our services
• Process payments and manage your account
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Comply with legal obligations and resolve disputes
• Ensure security and prevent fraud

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you agree to receive marketing communications
• Contract: To provide our nutrition services
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us deliver our services
• Healthcare Professionals: When necessary for your care (with consent)
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In case of merger or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Employee training on data protection
• Access controls and authentication

7. Your Rights (GDPR & CCPA)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing for marketing purposes
• Withdraw Consent: Revoke consent at any time

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Enable security features

You can control cookies through your browser settings. See our Cookie Policy for detailed information.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records (typically 7 years for health data)

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (EU)
• Adequacy decisions
• Appropriate safeguards and security measures

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our website. The "Last updated" date indicates when the policy was last revised.

13. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Phone: +1 (555) NIMBUS-1
Address: Nimbus Nutrition, 123 Health Street, Wellness City, CA 90210
Data Protection Officer: [email protected]